If you unintentionally created a new profile, you can easily get back into your previous account by following a simple workaround. Just adhere to the guidelines below:
- Tap the Settings
- Scroll to the bottom and select “Deactive account”
- Confirm to Deactivate your account
When your new account has been deleted, log in by utilizing the opposite approach that you did before (e.g., if you used your phone number try logging in with Facebook)
To prevent accidentally creating a new profile, we advise enabling numerous login options to your account.
You can contact us here if you are still having problems and can not log back into your original account.
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